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Mercure Swansea

ex. Ramada Swansea

Phoenix Way, Swansea, United Kingdom, SA7 9EG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Swansea

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Spa centre

Overview

The grand Mercure Swansea Hotel is rated 3 stars and features 119 rooms for guests to stay in. The hotel opened its doors in 1987 and was remodeled in 2009.

Mercure Swansea Hotel lies near the sandy beach. The distance between Swansea city center and the property is 5 km.

Set next to a stadium and restaurants, this hotel also offers an indoor heated swimming pool and an outdoor swimming pool on site.

Mercure Swansea Hotel is within a 55-minute drive to Cardiff-wales airport.

Rooms

Classic rooms at Mercure Swansea Hotel are equipped with complimentary wireless internet, a mini bar, climate control, a laptop-compatible safe and ironing facilities. Mercure Swansea Hotel features rooms with the lake view. The rooms come with en suite bathrooms featuring a shower, a hairdryer and complimentary toiletries.

Eat & Drink

The small restaurant offers excellent seasonal cuisine served in a warm atmosphere. Guests can spend time in the busy Arts bar serving a wide range of tea, beers and wines.

Services

24-hour reception, 24-hour room service and medical service as well as free self-parking, currency exchange and a lift are available for guests' use.

Relax

The hotel caters to families with cribs and a special menu. On-site fitness amenities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2009.  Number of rooms:   119.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Lobby

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Barbeque grills
  • Leisure/ TV room
  • Spa centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 10 am FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Mercure Swansea Swansea location
Show big map »

Hotel Address:

Phoenix Way, Swansea, United Kingdom, SA7 9EG

Get directions
Airports
Hotel information
  • Check-in:
    from  10 am
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of rooms:
    119

Hotel Awards

UKHOTEL AWARDSHighly RecommendedSwanseaMercure Swansea

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Mercure Swansea photos Room
Privilege Double Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Trousers press
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
Mercure Swansea photos Room
Classic Twin Room
  • Room size:

    230 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Cable network connection
  • Work desk
  • Ironing facilities
  • Trousers press
  • Fire alarm
  • Wheel chair accessible
  • Butler service
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
Mercure Swansea photos Room
Classic Family Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed and 1 Sofa bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Trousers press
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
Room Description:

FAMILY ROOM CLASSIC WITH SOFA BED. BED & BREAKFAST. Non refundable

Mercure Swansea photos Room
Family Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Work desk
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Privilege Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Single room

Classic Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Classic Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • General:Internet access
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Media:Cable/satellite TV
Room Description:

Single room

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Superior|Superior Double Room (Double bed)

Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Wi-Fi
  • Ironing facilities
  • Trousers press
  • Media:Wake up service
Room Description:

Deluxe|Deluxe Double Bed + Breakfast

Mercure Swansea Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Aberdulais Tin Works & Waterfall6.0 mi
    Off A4109, 3 miles north of Neath. Car Park across the road from main entrance
  • Parc Y Scarlets9.4 mi
    Parc y Scarlets Parc Pemberton Retail Park
Hotel information
  • Check-in:
    from  10 am
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of rooms:
    119

Hotel Awards

UKHOTEL AWARDSHighly RecommendedSwanseaMercure Swansea

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Mercure Swansea Reviews

Guest reviews are submitted by our customers after their stay at Mercure Swansea

7.2
Very goodBased on169 reviews

Rating by category:

Location
2.0
Service
10.0

Guest reviews

  • Older travelers
    7.0

    The informal approach and the attentive nature of the staff

  • Older travelers
    7.8

    The friendly service in reception and in the dining room.

    The bed in room 153 near the door creaked and groaned when I turned over and woke my wife in the next bed. The bath plug needs fixing to the chain more securely. These are not complaints but for your information only as there is no other box for these comments

  • Single
    4.6

    beds were rubbish cheap divans from a market and only 2 pillors,i stayed in the premier inn the week before for better allround

  • Older travelers
    6.2

    the breakfast was very good with lots to choose from, english breakfast with good cereal choice and cakes

    The floorboards in the corridors were very creaky. Bed small.

  • Older travelers
    7.8

    Very friendly staff on hand and in the right numbers.

  • Older travelers
    7.4

    Good spot with easy access to Swansea and The Gower

  • Family with children
    7.4

    First stay at this hotel....lovely! The room was clean and comfortable. The hotel was fully booked, but it didnt feel crowded and the room we were in was quiet. The staff were friendly. Breakfast time was very organised and there was a good choice and it was lovely (especially fried bread). Will definitely stay again.

    We stayed 4 nights at the hotel. and have to say, couldnt find a fault with it.

  • Older travelers
    7.4

    very limited supply of tea bags atc. in the room

  • Family with children
    5.0

    we've tried 7 hotels in our trip trhough out uk and it's the one we've appreciated the less.. some staff members seem to be bored working here and it's a bit far of everything.. for sure we won't go back...

  • Single
    7.0

    The staff were friendly and helpful, some were especially attentive to my needs as I am disabled. I thought the room was as I would expect. The breakfact was good. The cleaners left towels, bathroom products, tea, coffee etc outside my door when I left the "do not disturb sign" on my door accidently all day.

    I thought it was by a lake but didn't see a lake. It is in an odd location amongst huge shopping stores and businesses.

  • Single
    7.4

    Perslalities of the staff and their attention to detail. The hotel was clean and comfortable.

  • Group of friends
    4.4

    Over priced and very tired looking hotel in the middle if an industrial estate. I had problems with the service but this may not be the case for everyone, the bed wasn't very comfortable, the breakfast was average and the bar was more expensive than the city centre, as was the restaurant. They are obviously taking advantage of a captured audience as there is nothing at all (except Asda) anywhere near to eat or drink. The shower was useless and very, very hot or cold.

  • Family with children
    8.2

    Cleanliness of hotel room plus the leisure facilities

    Despite ordering breakfast at reception, the following morning it was not noted and the family and I had to wait 5 minutes for the matter to be sorted. I was then charged for breakfast twice on checkout.

  • Family with children
    7.8

    Very friendly staff but the corridor floorboards wete extremely noisy outside our room. Bar & restaurant were quite expensive.

    Nothing was bad, except the prices.

  • Single
    8.2

    The staff were very welcoming. Everything is there for you. i enjoyed my stay, and would choose to stay there again if in the area.

    No complaints

How to reach hotel

hotel Mercure Swansea Swansea location
Show big map »

Hotel Address:

Phoenix Way, Swansea, United Kingdom, SA7 9EG

Get directions
Airports
Hotel information
  • Check-in:
    from  10 am
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of rooms:
    119

Hotel Awards

UKHOTEL AWARDSHighly RecommendedSwanseaMercure Swansea

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge