7.4
Very good245 reviews

Mercure Swansea Hotel

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1 room2 Guests
Highlights
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11of 23 hotels in Swansea
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Phoenix Way, Swansea, United Kingdom, SA7 9EG
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Overview

The 4-star Mercure Swansea Hotel is placed in an shopping area of Swansea, 10 minutes' drive away from Swansea Marina and approximately a 25-minute stroll away from Liberty Stadium. Set among landscaped gardens, this hotel also has health center, and an a la carte restaurant.

Location

This hotel is set next to Celtic Trail, in Llansamlet district. Heol Las Park is also a few minutes' drive away.

Lakeside Hotel bus station is located 5 minutes away from this accommodation on foot.

Rooms

The fashionable rooms are equipped with a separate toilet and showers. Some of them have private bathrooms.

Eat & Drink

A buffet breakfast is provided daily. The spacious lounge bar offers open fireplace and lounge. Guests can dine at Robins Nest 5 minutes on foot from Mercure Swansea Hotel.

Leisure & Business

This property caters to families with meals and board games. This accommodation has a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The staff at the hotel speaks English, German, Welsh.

Year renovated:   2009.  Number of rooms:   119.

Former name: Ramada Swansea

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Facilities
Most popular facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness studio

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Sauna

General

  • Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Fitness/ Gym
  • Swimming pool
  • Spa and relaxation

Sports & Fitness

  • Fitness center
  • Canoeing
  • Golf course
  • Fitness studio

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Bell staff/Porter
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room view

  • Sea view
  • Garden view
  • City view
  • Mountain view
  • Pool view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • Closet
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Paid movies
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room.  There are no cribs provided in a room. 
PetsPets are allowed on request.
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Rooms and availability

Superior Family Room
  • Max:
    1 person
room details
Elegant Double Room
  • Bed options:
    1 Double bed
  • Max:
    2 persons
room details
Superior Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    2 persons
room details
Show 4 more room typesLess
Location
Phoenix Way, Swansea, United Kingdom, SA7 9EG
  • City landmarks
  • Nearby
  • Restaurants
Celtic Trail
1100 ft
Castell Close Phoenix way Llansamlet
The Coffee Shed
1700 ft
Phoenix Way
Robins Nest
1400 ft
6F Phoenix Way Llansamlet
Greggs - Phoenix Way
1300 ft
Castell Cl
Jolly Giant Cafe
1400 ft
Fendrod Way Swansea Enterprise Park
The Fendrod
2600 ft
Fendrod Way Enterprise Park
Ffenrodd Sizzler
3000 ft
125 Samlet Road-Swansea Enterprise Park
Dylan Thomas
3900 ft
Siemens Way Enterprise Park
Swansea Wyevale Garden Centre Restaurant
2800 ft
Unit 7 Tower Court Tower Court St. Davids Road
Tower Court Cafe
2400 ft
St Davids Road St Davids Retail Park
Starbucks
4300 ft
Nantyffin Road Llansamlet
Tesco Cafe
3900 ft
Getting around
Airports
Swansea (SWS) 9.9 mi
Cardiff (CWL) 40.8 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.4
Very good245 reviews
Location7.0
Rooms7.8
Service6.4
Dining6.8
  • 9.8
    Perfect

    The staff are very helpful, the breakfast is awesome and the location is spectacular. Outstanding view, a tiny balcony, perfect bed, too. Perfect service throughout our stay. We would stay here again without a doubt.

    AlbertUnited Kingdom, 
  • 9.8
    Perfect

    I loved the restful stay. Superb rooms and staff, the hotel itself was clean. And it also had fascinating view. Very comfy bed and a marble-lined bathroom. Location near a rocky beach. Reception had a bar.

    SimonUnited Kingdom, 
  • 9.4
    Perfect

    Booked it for 4 days and had a very nice experience. Dog friendly people, warm breakfast and decent location for us. Shops and a supermarket were right next door. We loved that our classic queen room included good size bathroom.

    ScottUnited Kingdom, 
  • 7.8
    Very good

    The place was pleasant, we liked it. Smooth check in and in general WELCOMING service. Highly recommended for shopping.

    ThomasUnited Kingdom, 
  • 7.6
    Very good

    It was a really enjoyable stay, air-conditioned place. Every detail was fabulous, particularly staff and location, overall I loved this hotel. Juice bar was cosy and spotless. Cute lobby.

    NeilUnited Kingdom, 
  • 9.6
    Perfect

    The facilities were spotless and the staff fab. Great size room, comfy bed and a standard decor. I had a continental breakfast. I loved the super location, within 32 minutes ride to Swansea airport.

    SteveUnited Kingdom, 
  • 9.2
    Perfect

    It has a friendly location near town. ...

    JackUnited Kingdom, 
  • 9.0
    Perfect

    The location was nice, the room was very clean and the beds were lovely. We loved our coffee with goodies at fair deal cafe.

    LeonUnited Kingdom, 
  • 8.0
    Great

    Good location, walking distance of a lake. Our room was really clean and lovely

    Jamie K.United Kingdom, 
  • 8.0
    Great

    Will certainly stay here again when in Swansea, we did not want to leave. Restaurant stuff was very accessible. Besides, it offers free Wi-Fi.

    Absolutely nothing!

    RayUnited Kingdom, 
  • 7.0
    Very good

    Location was good, walking distance of some shops. ample parking and clean bathroom

    Dorothy O.United Kingdom, 
  • 7.4
    Very good

    We stayed for 2 nights here, loved the Llansamlet district. Apart from that, Hafod-Morfa Copperworks was 5 minutes' drive away. We had sofa beds and we all slept well. Plus, it was good to have WiFi.

    KevinUnited Kingdom, 
  • 6.2
    Nice

    The staff were friendly but I ordered an iron which did not come. The room was clean and comfortable but the bath looked worn/not as clean as it could be around the edges. Tea and coffee nice but would a small biscuit break the bank? Location was convenient and the pleasant immediate surroundings did not reflect the fact it was in the middle of an industrial estate/retail park.

    United States of America, 
  • 8.2
    Great

    All staff were warm friendly and v helpful. Liked having a pool for my 14 and 10 year old children. Were on our way to Fishguard ferry back to our home in Ireland and wanted to break the journey. Excellent power-shower. Nice to have space in carpark to repack and organise car boot.

    Small point, towel rack in bathroom too small to stretch out and dry all bath towels after swimming. Might be better for pool to supply towels so that bedroom towels are not wet for next shower.

    United States of America, 
  • 6.2
    Nice

    The staff were very friendly and efficient. The meals in the restaurant were excellent. We were both surprised and very pleased with the standard of food served.

    This hotel is in desperate need of a makeover and update. We asked for our first room to be changed as it smelt of what can only be described as smelly feet. The hotel and the rooms we saw were extremely drab and depressing. The decor was dark brown and beige. The windows had cobwebs on the inside and were dirty. Very dissapointing. When I booked this room at the Ramada, I was expecting it too be classy but I was so dissappointed. However, the good service provided by the reception and restaurant makes up for such a poor experience.

    United States of America, 
FAQ
Which airport is the closest to Mercure Swansea Hotel?
Mercure Swansea Hotel is located 13 miles from Swansea airport.
Does Mercure Swansea Hotel offer facilities for guests with children?
Yes, the guests of Mercure Swansea Hotel can take advantage of meals and board games.
How far is Mercure Swansea Hotel from the city center?
The city center is located 2.8 miles away from Mercure Swansea Hotel.
Are there any cleaning services provided at Mercure Swansea Hotel?
Yes, Mercure Swansea Hotel provides room service, dry cleaning service and laundry.
What landmarks can I find in vicinity of Mercure Swansea Hotel?
Dylan Thomas Centre is worth visiting, plus it is set 2.7 miles away from Mercure Swansea Hotel.
Is the staff at Mercure Swansea Hotel multilingual?
Yes, the staff of Mercure Swansea Hotel speaks German, Welsh and English.
How can I spend my leisure time at Mercure Swansea?
There are a shared lounge and entertainment facilities provided at Mercure Swansea.
Where can I find Mercure Swansea Hotel?
Mercure Swansea Hotel is situated in Llansamlet district 2.7 miles to Dylan Thomas Centre.
Can I have lunch or dinner next to Mercure Swansea Hotel?
Guests can visit Robins Nest restaurant placed within a 5 minutes' walk of Mercure Swansea Hotel.
How much does it cost to stay at Mercure Swansea?
The price for a room in Mercure Swansea starts at £85.
What sport activities at Mercure Swansea Hotel can I take part in?
At Mercure Swansea Hotel guests can enjoy canoeing and cycling that the hotel offers for active guests.
Is there any public transport close to Mercure Swansea Hotel?
Yes, there is Lakeside Hotel bus stop within 150 feet away from Mercure Swansea Hotel.
Address
Phoenix Way, Swansea, United Kingdom, SA7 9EG
View map
Highlights
TripAdvisor Traveler Rating
read all 255 verified reviews
TripAdvisor Traveler Rating
11of 23 hotels in Swansea
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room.  There are no cribs provided in a room. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Swansea (SWS) 9.9 mi
Cardiff (CWL) 40.8 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.